1. Orders processed within 24 hours of payment verification.(if you want cancel orders or change address pls contact us within 6 hours after payment,or we are not responsible for shipping a replacement.) 2. We only ship to confirmed PAYPAL addresses. Your PAYPAL address must match your Shipping address. 3. Fast shipping:All our packages use USPS First Class/UPS/Fedex… Package Service 4. If you have not received your shipment within 15 days from payment , please contact! 1. You have 30 days to contact us and 10 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and we will not issue you a refund or replacement. There are NO EXCEPTIONS! 2. All returned items must be in the original packaging and you must provide us with the shipping tracking number, specific reason for the return, and item custom lable. 3. We will refund your full winning bid amount, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER both Buyer and Seller cancel the transaction from eBay. OR, you may choose to have a replacement. 4. Return shipping is to be paid by the Buyer We strive for 100% customer satisfaction! FEEDBACK IS VERY IMPORTANT TO US. We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns. 1.We only accept PayPal. 2.Please do not use the PayPal note field to indicate us to ship to other address. The note there will NOT be read. If you want to change the shipping address, please contact us by eBay messages. 3.(if you want cancel orders or change address pls contact us within 6 hours after payment,or we are not responsible for shipping a replacement.) 4.Payment must be received within 10 days as auction ended or order might be delayed. 1,We stand behind every product we sell. 2,All of our brand new items come with a 60-Days money-back guarantee. 3,We define the item as defective only if it doesnt function as described. 4,It is the buyers responsibility to understand the item description before bidding. 5,We will replace the defective items, provided that they are in stock within the warranty period posted with the listing and the buyer return the original item and pay for the S&H cost for the replacement. 6,We will refund the purchase price if the replacement is not available or buyer prefers a refund and send the original item back at his/her own cost. 7,Shipping & handling cost are not refundable. 8,Man-made damage by abuse or wrong operation is not covered by this warranty. 9,No product liability insurance is assumed. All rights reserved.